BRIDGEFIELD OPS
03 / WEDGE 02

Never let a phone call go to voicemail again.

An AI voice receptionist answers calls after-hours, during overflow, or as your full replacement. Missed calls trigger instant text-back with a booking link. Staff get a written summary after every call.

Missed call · 12:14 PM
Hi! This is Sophie at Mike’s Plumbing, sorry we missed you. What can we help with?
Kitchen sink is clogged, pretty bad
Got it. I can get a tech to you between 3 to 5 today. Want me to book it?
Yes please 🙏
Booked · Today 3 to 5 PM
Deliverables

Everything you get when Call Capture goes live

01

AI voice receptionist

Trained on your services, hours, prices, and FAQs. Answers every inbound call, after-hours, overflow, or full replacement. No scripts to memorize, no hold music.

02

Missed call text-back

Any call that slips through triggers an instant SMS with a booking link, sent within 30 seconds. Customers that can't wait still get captured.

03

Direct calendar booking from voice

The AI checks your calendar and locks the slot during the call. No human in the loop, from “I'd like to book” to confirmed appointment in under 60 seconds.

04

Emergency escalation rules

On-call rotation support with configurable escalation triggers. True emergencies reach the right person immediately, with the call context already in their hands.

05

Post-call summary

After every call, staff receive a written summary via SMS and email: caller name, issue, urgency, and outcome. No more deciphering voicemails.

06

Warm handoff with full context

When complexity requires a human, the AI transfers the call with full context already supplied, so the customer never has to repeat themselves.

07

CRM integration

Contact records, call tags, recording links, and status pushed automatically. Every call becomes a structured record in your pipeline.

08

Monthly call analytics

Volume, duration, outcome, and conversion breakdown delivered monthly. See exactly how many leads the system captured and what they booked.

Use cases

Where Call Capture earns its retainer back the fastest

After-hours emergencies

Trades, plumbing, locksmith, restoration. The AI triages, dispatches the on-call tech, and texts the customer the ETA, while you sleep.

Front desk overflow

Clinics, salons, dental offices. When your receptionist is on the other line, the AI takes the second call instead of dropping it.

Full replacement for receptionist

For solo operators and small teams. The AI is your front desk, replacing the cost of a full-time hire with a fraction of the overhead, with none of the turnover.

Integrations
  • Twilio
  • RingCentral
  • OpenPhone
  • Google Calendar
  • Calendly
  • HubSpot
  • GoHighLevel
  • ServiceTitan
  • Jobber
SEE IT LIVE

Want this answering
your phone?

Book a free 15-minute audit. We will look at your call patterns, recommend the right setup, and have you live in about two weeks.

Book a free audit